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We were referred to Misty Campbell and her team at PBS in March 2006 at a time when we needed immediate assistance with our on-going and more importantly our historical billings.  After interviewing Misty and a handful of other prospective billing services, we were convinced that PBS was the best biller for us at that time.

After a few months, Misty had reconciled 8 months of disorganized historic billings and secured payment from secondary insurers and private pay sources at an astonishing 99.2% recovery rate.  Little did we know that this level of performance, attention to detail and follow-through on behalf of her clients was going to be par for the course in our work with Misty and her team at PBS.

Over the years, Misty has either led the charge or helped us navigate a multitude of issues that directly relate to billing issues and even some that are only tangentially related to billing.  Whether it involves navigating the Byzantine inner workings of Medicare, Medicaid or any number of other insurance companies, she has developed an understanding of how to get information and responses out to the staff at those operations so that our billings are paid in an extremely timely fashion and at close to a 97% recovery rate.  Her command of this critical aspect of the medical industry and her overall good nature and practical business savvy are unparalleled.

To say that we are pleased with all she and her team at PBS have done for Wellness Solutions over the years is an understatement.  If you don't work with her, you will be asking yourself why not at some point down the road.  I am readily available to answer any of your questions about specifics and to reconfirm any of this, so please call if you'd like to hear more.

Steven Scesa, Owner 

Wellness Solutions Inc



After serving as a Clinical Director and Administrator of a facility for many years, I knew that I did not want the burden and hassle of dealing with insurance verification, insurance claims and patient invoices, when I established a private practice.  I did much research in the Nashville mental health community and chose to utilize the services of Misty Campbell and her staff at PBS.  This has allowed me to focus on my clinical skills and my patients - what counts the most!  Misty and her staff are reliable, dependable and thorough.  I especially appreciate the "check and balance" system that PBS provides to ensure that all claims will be paid correctly and timely.  As well as the reminders to complete all of the paperwork required for the confusing managed care companies today. 

In addition, I now utilize her new scheduling services, this minimizes missed appointments, which increases my revenues and saves me valuable time and money.  My patients really appreciate PBS's expertise and kindness.  I would not choose to be in private practice without PBS's services.

Sandy Cooper LPC-MHSP



When we first decided to open a private practice, we were overwhelmed by the idea of dealing with insurance companies. The best advice we received was from a friend who suggested that we meet with Misty. She was so professional and efficient, right from the beginning! Not only is her website "user friendly," but Misty has also been so helpful and willing to explain the process to us. We get reimbursed much more quickly than we expected. We feel more able to focus on our clients needs since we do not have to worry about precerts or billing concerns.

We have had such a positive experience with Misty and PBS that we have repeatedly recommended her to our colleagues who are just as impressed by her level of expertise as we have been!

Renee Crecelius, LCSW
Christina Jones, PhD

I just went out on my own in "solo" practice this past year.  I spoke with Misty at PBS, her presentation of all the services she provides (precerts, filing, monthly reports, etc), I was impressed.  I took the risk and have been so glad that I did.  Misty has been dedicated to me and my practice.  I feel like I am the only practice she has, that is how personal the support feels.  She takes loads of pressure off of me and like her advertisements say she does the insurance part so I can focus on the clinical aspects of my practice.  It is nice to trust someone and to know they are doing their job, evidenced by the insurance checks, monthly reports and timeliness of her getting back with me when I need something from her.  I highly recommend PBS.

Cindy Baubach, LPC MHSP

North Carolina

PBS has saved me valuable time and money.  The best part is I do not have to talk with the insurance companies.  I no longer worry about denied claims or unpaid invoices.  I only concentrate on my clients.  The website is so easy to use and I get paid very quickly.  PBS has increased my profits and makes my practice much more efficient.  The best decision I have made concerning my practice is to hire PBS.  I will always use PBS.

Kendall Bryan, LPC MHSP



Office:  615-599-1244  Fax:  615-599-8885  E-mail: propermb@bellsouth.net

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